This warranty upgrade is for all Acer notebook PCs and extends the original warranty for two years.
General
URL: Manufacturer Link
Category: Warranty
Class: Service and Warranty
Additional Specifications
Frequency Band: If an extended warranty is purchased for a notebook or tablet, that extended warranty does not cover batteries, upgrades or accessories used with the base system.
Product Support: Notebook
Provided Support: Software Phone Support
Response Time: 1 Day - ( Business Day )
Service Availability: 9 x 2 Phone Support
Service Description: 14x5x1 Business Day
Service Details: Hardware technical support via toll-free phone Monday through Friday from 7:00 a.m. to 9:00 p.m. and Saturday through Sunday from 8:00 a.m. to 5:00 p.m. Central time Mail-in or carry-in depot repair with repair service usually rendered within one business day after receipt for most common hardware problems Free software support via phone for 90 days from the date on which the notebook or tablet is purchased Repair or replacement of defective hardware with factory-refinished parts or products Overnight parts exchange for in-stock customer-replaceable parts
Service Duration: 2 Year
Service Name: Service/Support - Extended Service
Service Type: Maintenance - Electronic and Physical Service
Service Location: Carry-in
Service Main Type: Maintenance
Service Sub Type: Electronic and Physical
Service Response Time: 1 Day - (Business Day)
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