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Wednesday, May 23, 2012 - 22:44:17 PDT

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Merchant Ratings
Past 3 Months Past 6 Months All-time
Positive (4 or 5) 169 425 3978
Neutral (3) 2 5 60
Negative (1 or 2) 1 8 181
Total Reviews 172 438 4219
Avg Rating 5 Star Review
4.82
5 Star Review
4.77
4.5 Star Review
4.62
Address: 105 Harrison Avenue
Harrison, NJ 07029 - US
Website: http://www.amatteroffax.com/
Business Hours: Mon-Thurs 10AM - 6PM, Friday 10am - 2pm
Sales Phone: 973-485-8900
Service Phone: 973-482-3700
Sales Email: jonathan@amatteroffax.com
Cust Service Email: jacob@amatteroffax.com

A Matter of Fax

http://www.amatteroffax.com/

With PriceGrabber Since 05/22/2000


Sort Reviews by: Date Rating
Date Reviewed: 03/22/2012
helloborrego from unknown
Member Since:
03/12/2012

View Member's:
Reviews
The ink cartridge was inexpensive, worked better than others I've purchased in the past, was shipped to me free of charge and arrived earlier than expected. I would definitely recommend A Matter of Fax to anyone looking for good service at a great price! Overall Rating
5 Star Review
 
Date Reviewed: 03/22/2012
National25 from unknown
Member Since:
03/05/2012

View Member's:
Reviews
I placed the order incorrectly. When i called to get itcorrected they were very helpful. Overall Rating
5 Star Review
 
Date Reviewed: 03/22/2012
kimnkristy from unknown
Member Since:
03/05/2012

View Member's:
Reviews
Very helpfull after I enetered it incorrectly they changed it over the phone. Overall Rating
5 Star Review
 
Date Reviewed: 03/22/2012
pdvac from unknown
Member Since:
03/05/2012

View Member's:
Reviews
It was great we received our merchandise as promised. Overall Rating
5 Star Review
 
Date Reviewed: 03/21/2012
weg450 from unknown
Member Since:
03/04/2012

View Member's:
Reviews
Item was delivered in time frame as explained, with no hassles, will use again! Overall Rating
5 Star Review
 
Date Reviewed: 03/21/2012
wills.rj from unknown
Member Since:
03/04/2012

View Member's:
Reviews
fast ship, good price, would shop again! Overall Rating
5 Star Review
 
Date Reviewed: 03/21/2012
deb from unknown
Member Since:
03/04/2012

View Member's:
Reviews
I found the ordering process easy enough but a couple of days after my order was placed i received an email stating that the part I ordered was unavailable and that they were sending an alternate part that was more expensive. Upon receiving my part I installed it and everything seemed fine. However, after only two weeks the part quit working and I am now once again without my TV! Of course the return policy is 14 days so it's my loss. I am not a very satisfied customer at this point. Overall Rating
2 Star Review
 
Date Reviewed: 03/19/2012
estherrosado from unknown
Member Since:
03/08/2012

View Member's:
Reviews
So far I have had good experiences when ordering with A Matter Of Fax. I can't complain at all. Very easy to navigate through the website, charges are detailed and shipping is prompt. Overall Rating
5 Star Review
 
Date Reviewed: 03/19/2012
mhenderly from unknown
Member Since:
03/08/2012

View Member's:
Reviews
Everything I expected it to be. A very fine place to deal with. I will recommend this site to my friends. Thank you for allowing me to take this survey. Charles M. Henderly Overall Rating
5 Star Review
 
Date Reviewed: 03/19/2012
maureen.rowland from unknown
Member Since:
03/02/2012

View Member's:
Reviews
Delphi has used your services in the past and we have been very pleased. Overall Rating
5 Star Review
 
Date Reviewed: 03/19/2012
gshayes from unknown
Member Since:
03/02/2012

View Member's:
Reviews
Good communication Excellent paking and shipping This replacement bulb works fine so far Overall Rating
5 Star Review
 
Date Reviewed: 03/18/2012
mtobiason from unknown
Member Since:
03/01/2012

View Member's:
Reviews
Quick and complete responses. I received confirming emails right away, shipping information promptly, and all was accurate. Then, even a follow up phone call to be sure I was satisfied. Great service. Overall Rating
5 Star Review
 
Date Reviewed: 03/18/2012
chrngra7304 from unknown
Member Since:
03/01/2012

View Member's:
Reviews
Ordered it and had it within 2 days..great service thanks again!!! Overall Rating
5 Star Review
 
Date Reviewed: 03/17/2012
webetandc from unknown
Member Since:
05/24/2010

View Member's:
Reviews
Very helpful in getting the correct product I needed for my equioment Overall Rating
5 Star Review
 
Date Reviewed: 03/17/2012
joseph from unknown
Member Since:
02/29/2012

View Member's:
Reviews
I was very happy with the printer i purchased. It works perfectly & i got the best price & very fast shipping. Overall Rating
4 Star Review
 
Date Reviewed: 03/16/2012
Gary_of_Watertown from WI
Member Since:
08/26/2010

View Member's:
Reviews
Order was filled as described and shipped incredibly fast (just over 24 hours)! Overall Rating
5 Star Review
 
Date Reviewed: 03/16/2012
danplemons from unknown
Member Since:
02/28/2012

View Member's:
Reviews
The product met our expectations and the pricing was very competitive and the delivery of the product was as expected. Overall Rating
5 Star Review
 
Date Reviewed: 03/16/2012
ukbyrdfannie from unknown
Member Since:
02/28/2012

View Member's:
Reviews
Very easy to order and a good price for a quality item. Overall Rating
5 Star Review
 
Date Reviewed: 03/16/2012
activecirca from unknown
Member Since:
04/25/2008

View Member's:
Reviews
Couldnt ask for naything more great buying experience! Fast delivery. Overall Rating
5 Star Review
 
Date Reviewed: 03/16/2012
psburks from unknown
Member Since:
02/28/2012

View Member's:
Reviews
Excellent Overall Rating
5 Star Review
 
Date Reviewed: 03/16/2012
wjbyrnessea from unknown
Member Since:
02/28/2012

View Member's:
Reviews
fast easy and low prices Overall Rating
5 Star Review
 
Date Reviewed: 03/15/2012
jportnoff from NJ
Member Since:
12/18/2005

View Member's:
Reviews
Item was in stock, shipped and delivered very quickly. I also received a call before my order was completed offering a lower cost alternative. While I stuck with my original order, I was appreciateive of the offer. I've purchased for A Matter of Fax before and will do so again in the future. Overall Rating
5 Star Review
 
Date Reviewed: 03/15/2012
williamlr91 from unknown
Member Since:
02/27/2012

View Member's:
Reviews
I was unable to locate my toner locally. Members at my POST when they last replaced toner put to empty cartridge in box and left it by copier. I needed toner quick and you came to my rescue. It was a pleasure doing business with your company. THANKS Outstanding service. Overall Rating
5 Star Review
 
Date Reviewed: 03/15/2012
idoc1981 from unknown
Member Since:
02/27/2012

View Member's:
Reviews
I had a great experience for a web order Overall Rating
5 Star Review
 
Date Reviewed: 03/15/2012
bdozer634 from unknown
Member Since:
02/27/2012

View Member's:
Reviews
I only need to buy replacement lamps once in awhile. When I need the next replacement lamp I willl definitely be ordering form A Matter of Fax. as their service was excellent. I was impressed. Overall Rating
5 Star Review
 
In order to provide the most relevant information, comments posted prior to the past 18 months may not be included.
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