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Merchant Ratings

	Past 3 Months	Past 6 Months	All-time
Positive (4 or 5)	13	27	400
Neutral (3)	1	1	15
Negative (1 or 2)	1	1	27
Total Reviews	15	29	442
Avg Rating	4.47	4.55	4.47

Address:	111 Corporate Drive Auburn Hills, MI 48326 - US
Website:	http://Us-Appliance.com
Business Hours:	Mon - Fri: 10am - 6pm (EST)
Sales Phone:	248-364-0700
Service Phone:	877-628-9913
Sales Email:	sales@us-appliance.com
Cust Service Email:	sales@us-appliance.com

US-Appliance.com

http://Us-Appliance.com

With PriceGrabber Since 01/11/2008

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Date Reviewed: 02/04/2008
threesetters from unknown Member Since: 01/26/2008 View Member's: Reviews	Wish they had phone service on Saturdays and Sundays!!!!	Overall Rating

Date Reviewed: 02/14/2008
bdavis107 from unknown Member Since: 01/29/2008 View Member's: Reviews	pretty good deal if delivered in timely fashion..	Overall Rating

Date Reviewed: 02/18/2008
jeadkins from unknown Member Since: 02/02/2008 View Member's: Reviews	Shopping at this site was very easy.	Overall Rating

Date Reviewed: 02/19/2008
wmburrows from unknown Member Since: 02/03/2008 View Member's: Reviews	At this point, all thoughts are positive. Unless there are problems in delivery or condition of the product or billing, I see only positive.	Overall Rating

Date Reviewed: 02/19/2008
karenhealy from unknown Member Since: 02/03/2008 View Member's: Reviews	What a joy to find what I needed on-line. The best price I could find. The free shipping was a deal clencher.	Overall Rating

Date Reviewed: 02/20/2008
alangeye from unknown Member Since: 10/27/2006 View Member's: Reviews	My order was not shipped on time. I was not notified of the backorder situation until over a week after my credit card was charged! When I used them a year ago I was quite pleased. This time I would not recommend another purchase from them.	Overall Rating

Date Reviewed: 02/20/2008
hunter3601 from unknown Member Since: 01/30/2008 View Member's: Reviews	Completely unprofessional! will never order from them again. Ordered on Jan 31 and didn't hear anything from them until feb 19 that my order had been damaged and they were not able to reorder the same item because it was discontinued. They offered a different item for a much higher price and refused to honor they same price I paid for the other. Then after I agreed to go ahead with the new machine I was told after I called back it would be an additional 2-3 weeks for all of the items to arrive. All along i had already been waiting 3 weeks and my credit card was charged on Feb. 2, 16 days before I was even told that items would not be shipped to me and I would have to wait an additional 3 weeks. I told them to cancel the order! I will never order anything from them again especially a major purchase! Thank you	Overall Rating

Date Reviewed: 02/24/2008
dogperro from unknown Member Since: 02/08/2008 View Member's: Reviews	excellent explanation special for spanish speaking people	Overall Rating

Date Reviewed: 02/25/2008
lharroun from unknown Member Since: 02/14/2008 View Member's: Reviews	Ii had trouble finding shipping information (ie, how long it takes) and also didn't notice if it was in stock. I received an email the day after I ordered saying that my shipment would arrive in 3 weeks! Well, when your refrigerator is broken, of course, you can't wait that long! I cancelled my order the day after placing it.	Overall Rating

Date Reviewed: 02/26/2008
bulmanp from unknown Member Since: 02/10/2008 View Member's: Reviews	first online appliance order	Overall Rating

Date Reviewed: 02/28/2008
shellyctnt from unknown Member Since: 02/12/2008 View Member's: Reviews	top brand choices at great prices.	Overall Rating

Date Reviewed: 03/02/2008
murphy7097 from unknown Member Since: 02/15/2008 View Member's: Reviews	prices were good, I hope the service is as good	Overall Rating

Date Reviewed: 03/02/2008
briantoevs from unknown Member Since: 02/15/2008 View Member's: Reviews	After shopping around, this site had the best price ... by far.	Overall Rating

Date Reviewed: 03/02/2008
rpl from CA Member Since: 02/15/2008 View Member's: Reviews	Great price.	Overall Rating

Date Reviewed: 03/04/2008
MIKEBLAZE36 from unknown Member Since: 02/17/2008 View Member's: Reviews	WELL NO DELIVERY DATE WAS SET, NOR DID I KNOW IF IT WAS IN STOCK. HOPE THIS ORDER WORKS OUT FINE...	Overall Rating

Date Reviewed: 03/06/2008
William_J_Earl from unknown Member Since: 02/26/2008 View Member's: Reviews	The shipping information seemed to indicate that the item would ship promptly, but the confirmation email seemed to suggest one to two weeks for delivery. It should have been clear on the site when the item would ship. They did agree to cancel my order when it became clear that they did not have it in stock. Another vendor shipped immediately from stock for a similar price.	Overall Rating

Date Reviewed: 03/06/2008
gman757 from TX Member Since: 10/10/2003 View Member's: Reviews	Good: Excellent prices on appliances. Cheap (sorta almost free) shipping. When I called with a question, a person actually answered the phone each time. Bad: Took 4 days just to get order processed. Long delay (several days) to get order status and another week to get shipping info. I knew ordering online could take some time, but lack of communication left me wondering what was going on. They call it "Free Shipping" with a $30 service charge. Gimme a break, just call it $30 for shipping. Now that I know the deal, I would order from them again...it just takes time.	Overall Rating

Date Reviewed: 03/09/2008
RLavCole from unknown Member Since: 02/22/2008 View Member's: Reviews	So far, so good -- I will have to see how fast my product is delivered and what condition it is in when it arrives to say anything further.	Overall Rating

Date Reviewed: 03/09/2008
carlosevillarreal from unknown Member Since: 11/23/2007 View Member's: Reviews	I just placed the order - everything looks fine for now	Overall Rating

Date Reviewed: 03/11/2008
diptiamin from unknown Member Since: 02/23/2008 View Member's: Reviews	So far I have an open mind. I will be sure on the rest after how soon I get it, and the condition it arrives in.	Overall Rating

Date Reviewed: 03/18/2008
fldunbar from unknown Member Since: 03/09/2008 View Member's: Reviews	For some strange reason, they didn't ship to my state. My order was canceled. Go figure?	Overall Rating

Date Reviewed: 03/20/2008
zipzapdave from unknown Member Since: 03/03/2008 View Member's: Reviews	I hope there is no need to worry about a damaged item and I hope the items get here safely. st time trying this type of shopping, so far so good.	Overall Rating

Date Reviewed: 03/21/2008
ucmytoy from unknown Member Since: 03/04/2008 View Member's: Reviews	I dont have any	Overall Rating

Date Reviewed: 03/21/2008
seep from unknown Member Since: 03/11/2008 View Member's: Reviews	seems very positive! I will let yyou know	Overall Rating

Date Reviewed: 03/22/2008
jchalmer from unknown Member Since: 03/05/2008 View Member's: Reviews	Placing the order was simple and strat forward.	Overall Rating

In order to provide the most relevant information, comments posted prior to the past 18 months may not be included.

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