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Merchant Ratings

	Past 3 Months	Past 6 Months	All-time
Positive (4 or 5)	0	0	213
Neutral (3)	0	0	24
Negative (1 or 2)	0	0	101
Total Reviews	0	0	338
Avg Rating	Not Rated	Not Rated	3.59

Address:	2555 W.190th St. Torrance, CA 90504 - US
Website:	http://www.pcmall.com
Business Hours:	Weekdays: 8-9PM EST (5AM-6PM PST), Weekends: 9-9PM EST (6AM-6PM PST)
Sales Phone:	1-800-555-6255
Service Phone:	1-800-555-6255
Sales Email:	sales@pcmall.com
Cust Service Email:	customerservice@pcmall.com

PC Mall

http://www.pcmall.com

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Date Reviewed: 06/08/2001
Meretseger from CA Member Since: 05/17/2000 View Member's: Reviews	Good site. Quick checkout.	Overall Rating

Date Reviewed: 06/20/2001
rcoventr from MI Member Since: 09/01/2000 View Member's: Reviews	Good delivery.	Overall Rating

Date Reviewed: 06/21/2001
walterndenise from AZ Member Since: 02/03/2001 View Member's: Reviews	PC/Mac Mall has among the largest selection on the 'net. Usually among the lowest prices, also. Best feature is their	Overall Rating

Date Reviewed: 07/17/2001
vihar_gupta from GA Member Since: 07/17/2001 View Member's: Reviews	I ordered a SONY Memory Stick through them one day, and it was delivered quickly two days later...	Overall Rating

Date Reviewed: 07/19/2001
drdan from CO Member Since: 07/19/2001 View Member's: Reviews	I went to buy a ZiO! reader because they were lowest shipping and price on compare page. Their actual price and shipping at their site made them almost highest not lowest!	Overall Rating

Date Reviewed: 07/27/2001
JohnM from MA Member Since: 07/27/2001 View Member's: Reviews	Pricegrabber indicated PCMall as the best total price for an Actiontec modem. The reasonable shipping charge was displayed as $4.87 and gave PCMall the number one position. After spending a good amount of my time shopping at their site and entering my personal information, the shipping charge at checkout was posted as $9.40. I placed a call and asked if they would honor the $4.87 price. They would not. I bought elsewhere.	Overall Rating

Date Reviewed: 07/28/2001
Drifter130 from LA Member Since: 07/28/2001 View Member's: Reviews	Bought a new HP desktop on Friday night and it was here Tuesday morning as promised... Great deal.. great product!!! Would buy from PC-Mall again...	Overall Rating

Date Reviewed: 07/30/2001
rockyjay from KY Member Since: 07/30/2001 View Member's: Reviews	the price at the end is not the price displayed for shipping,$10.00 higher?	Overall Rating

Date Reviewed: 08/01/2001
jaylev from MA Member Since: 07/23/2001 View Member's: Reviews	Bought a Thinkpad T22. Not the best price, but a good merchant rating - I pay for service. The Thinkpad was DOA - it powered up but the screen doesn't work. I called to exchange it, but they have a no returns policy on IBM - which is ILLEGAL in California, since their site doesn't meet legal notice requirements for as-is sales! Have been going back and forth with their director of customer service, but no satisfaction in three days.	Overall Rating

Date Reviewed: 08/02/2001
r19578 from IL Member Since: 08/02/2001 View Member's: Reviews	Ordered digital camera accessories at the best price, shipped quickly except those backordered items. They shipped the rest items immediately once available. The good prices here are real.	Overall Rating

Date Reviewed: 08/04/2001
xjs4me from CA Member Since: 08/04/2001 View Member's: Reviews	(Edited August 06th by xjs4me) We ordered a flat screen monitor and after waiting 2 weeks with no arrival we checked into it? Guess what? Their system lost the order and they wont honor their price,This is not only bad business it's also illegal! follow up....pr person offered upgrade for more money but would not honor original price quote claims system error is at fault? These people do not honor their word!!!	Overall Rating

Date Reviewed: 08/07/2001
mvamartin from IN Member Since: 08/07/2001 View Member's: Reviews	Received timely confirmation email and product shipped superfast. Product was perfect. Be aware, however, that the shipping prices listed on pricegrabber may differ from what they actually charge. They still had the best price on the product I wanted.	Overall Rating

Date Reviewed: 08/10/2001
mm9351 from NY Member Since: 08/10/2001 View Member's: Reviews	Highly recommended!! These guys are very professional and offer outstanding prices, service and excellent shipping rates as well. Got overnight fed ex for $10. Most sites get $35+ for this. PCMall is great to deal with, they are available 24/7 and aim to please!! No disappointments here!!	Overall Rating

Date Reviewed: 08/10/2001
hiker29040 from SC Member Since: 08/10/2001 View Member's: Reviews	Nothing but trouble from these guys...ordered a computer, extended warranty, and additonal RAM, the warranty and RAM was shipped prior to the computer then they determined that the computer could not be delivered, it took a month and numerous phone calls and emails to finally get the items picked up and my money refunded...very poor services...	Overall Rating

Date Reviewed: 08/17/2001
fareo from FL Member Since: 08/17/2001 View Member's: Reviews	Stay away from them. They are just troubles. The customer services are REALLY bad , maybe because they are the same sales persons and rma persons ( lack of personal ??) . They cancel my order and tried to charge my credit card anyway, beside on another order by phone they sent a product at higher price without my approval. The only way to get my money back was calling my American Express credit card	Overall Rating

Date Reviewed: 08/21/2001
AshleyPo from LA Member Since: 08/21/2001 View Member's: Reviews	Ordered a cd/rw and it was backordered. Later they cancelled my order and when I called about it they told me they were getting some more in of the item I wanted but I would have to reorder at an increase in price of about $50.00. I feel that the original price should have been honored. I then told them I would not only not reorder the item, but would no longer attempt to purchase from them again. Good luck if you try to buy from these folks.	Overall Rating

Date Reviewed: 09/14/2001
mjnguyen from CA Member Since: 09/14/2001 View Member's: Reviews	great service! CSR got my order here overnight w/out extra charge. Very knowledgeable and friendly.	Overall Rating

Date Reviewed: 09/26/2001
RageMan74 from TX Member Since: 09/26/2001 View Member's: Reviews	(Edited September 26th by RageMan74) I've ordered from PCMall about 5 times now, so I finally decided to post a review. My last order was for a HP CDRW/DVD combo. I ordered it Friday and got it on Monday. 'Overnight” shipping was only $10.99. I haven't had any problems with past orders. I'd most likely order from them again.	Overall Rating

Date Reviewed: 10/01/2001
jhammond from NM Member Since: 10/01/2001 View Member's: Reviews	They were is knowledgable, courteous, and processed my order within the hour. I received everything within 72 hours. No pressure and most helpful. Not like a few New York stores I tried dealing with.	Overall Rating

Date Reviewed: 10/10/2001
bov1 from FL Member Since: 10/10/2001 View Member's: Reviews	What a great experience! I purchased a computer monitor from them. The saleswoman was very friendly and helpful. I got thru to the toll free line on my first try. It was a pleasant change from other sites where the sales people don't seem to care about thier customers. I will be purchasing a printer and will certainly buy from PC Mall.	Overall Rating

Date Reviewed: 10/11/2001
wtc from unknown Member Since: 10/11/2001 View Member's: Reviews	Good news - will ship to Canada if you call them by phone: web interface will not handle the order - I ordered a D-Link 802.11b compact flash card at 16:00 Monday afternoon, it arrived the next day at 13:00. Folk were laid back and helpful. Bad news is that the min cost for shipping to Canada is US$29.30. Outpost.com will do the same shipment for US$18 and process via web interface so what one gains with lower prices can get eaten by shipping.	Overall Rating

Date Reviewed: 10/15/2001
dficken from MO Member Since: 10/15/2001 View Member's: Reviews	(Edited October 15th by dficken) I bought a Canon G2. Their Price was a little more, but they confirmed that it was a USA model (sites with cheaper price wouldn't confirm this). Called in and they gave me all the info on the product. The next day (Thursday) I called to order the camera had no problems. Didn't get bugged about buying extras (which was a nice change). The Guy said that I could get it on saturday for $16.00 shipping costs. I said ok and ended up getting it the following day. Very Smooth Transaction. Period.	Overall Rating

Date Reviewed: 10/19/2001
aznxjz from NY Member Since: 08/09/2001 View Member's: Reviews	I ordered a Logitech Wireless mouse and keyboard and also a gravis gamepad pro. i called them rather than order through the internet, and the person I spoke to was very courteous and helpful. He was able to knock a couple bucks off the price on the web and also offer me cheaper shipping. I saved about $20 just by calling.	Overall Rating

Date Reviewed: 10/23/2001
Temuhjan from NJ Member Since: 10/23/2001 View Member's: Reviews	I've brought a Lexmark Optra E312L printer. The price looks cheap but it really isn't including shipping cost. The printer turned out to be refurbished rather than original. I installed the printer only to find that the printer driver that comes with it is out-dated. I rang up PC Mall technical support and those bozzos transferred me to Lexmark without telling me anything about it. I will definitely stick with CompUSA next time.	Overall Rating

Date Reviewed: 10/24/2001
AnthonyL88 from NY Member Since: 10/24/2001 View Member's: Reviews	(Edited October 24th by AnthonyL88) Service is very bad. When I place an order online, I always have to talk to a customer service rep about my order at least 5 times and still my order haven't shipped yet. I never have any trouble when I order elsewhere.	Overall Rating

In order to provide the most relevant information, comments posted prior to the past 18 months may not be included.

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