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Merchant Ratings
Past 3 Months Past 6 Months All-time
Positive (4 or 5) 18 38 703
Neutral (3) 0 1 29
Negative (1 or 2) 0 4 98
Total Reviews 18 43 830
Avg Rating 5 Star Review
4.89
4.5 Star Review
4.51
4.5 Star Review
4.34
Address: 10402 Harwin Drive
Houston, TX 77036 - US
Website: http://www.directron.com
Business Hours: 10:00am - 6:30pm EST
Sales Phone: 713-773-9898
Service Phone: 713-773-3636
Sales Email: sales@directron.com
Cust Service Email: customer_service@directron.com

Directron

http://www.directron.com

With PriceGrabber Since 10/23/2001


Sort Reviews by: Date Rating
Date Reviewed: 11/08/2001
twmcgill3 from NM
Member Since:
11/08/2001

View Member's:
Reviews
Always had excellent purchases with them. I like their custom orders, even if they charge a small premium. I do business with them on a regular basis. Overall Rating
5 Star Review
 
Date Reviewed: 01/27/2002
spike49 from IL
Member Since:
01/26/2002

View Member's:
Reviews
These guys are great. Really good prices and fast shipping. I had my order in three days via ups ground. Also they have a section just for silver or black drives, so that you can match an aluminum or black case. Overall Rating
5 Star Review
 
Date Reviewed: 02/21/2002
bsi from unknown
Member Since:
02/21/2002

View Member's:
Reviews
I have ordered from them numerous times and never had a problem. They usually aren't the cheapest but are in the ballpark. Overall Rating
5 Star Review
 
Date Reviewed: 03/04/2002
james7266 from WA
Member Since:
03/04/2002

View Member's:
Reviews
I odered and received confirmation, tracking numbers, info that everything shipped in one package. Everything you could hope for. And I received EVERYTHING I ORDERED! AND it was packed well to protect everything so that I wouldn't have to return anything if it was damaged in shipping! This company wants return customers and will treat you well to get them. You want to shop with someone you can trust. Overall Rating
5 Star Review
 
Date Reviewed: 03/16/2002
spiritanew from CO
Member Since:
03/16/2002

View Member's:
Reviews
I hope you get your order complete, because if you do not, Sorry Charlie! I did get my order quickly, but incomplete. I ordered a cathode light for my case, but no SWITCH! I used their support case system to get this resolves. After 3 weeks of nothing, I gave up and wired it myself. You’ve been warned… PS. You can find prices cheaper out there as well… Overall Rating
2 Star Review
 
Date Reviewed: 03/28/2002
matherjo from CO
Member Since:
03/28/2002

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Reviews
Awsome experience, good price/speed/selection value. Order shipped same day Overall Rating
5 Star Review
 
Date Reviewed: 04/02/2002
RTom from CA
Member Since:
04/02/2002

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Reviews
I recently purchased an PC case from Directron through the internet and had no problems. Overall Rating
5 Star Review
 
Date Reviewed: 04/11/2002
kaotik94 from CA
Member Since:
04/11/2002

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Reviews
This company has great prices and great service ordered from directron a number of times with not one problem everything shipped the same day!! Would recommend them to others Overall Rating
5 Star Review
 
Date Reviewed: 05/29/2002
danl from unknown
Member Since:
05/29/2002

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Reviews
first rate reseller. great prices, good selection, cheap shipping, excellent tracking. items arrived on time and in order, and in good shape. very trustworthy, excellent rating. Overall Rating
5 Star Review
 
Date Reviewed: 06/25/2002
BMcKinlay from NY
Member Since:
06/12/2002

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Reviews
Order shipped quickly. Item arrived in working order. Might buy from again in future. Overall Rating
4 Star Review
 
Date Reviewed: 07/11/2002
philipg from OK
Member Since:
07/08/2002

View Member's:
Reviews
I ordered my case on Monday and I had it on Thursday. Easy website to work with and very prompt in their service. I ordered memory from buyaib on the same day and it still hasn't been shipped out, today is thurs. Good job Directron. I was referred to you by one of your fans and now I will refer others. Overall Rating
5 Star Review
 
Date Reviewed: 07/14/2002
rarerules from unknown
Member Since:
07/14/2002

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Reviews
Ordered a retail boxed Swiftech heatsink, recieved it about a week after ordering. Problem is, the heatsink wasn't in its retail packaging, it was in bubbles. The copper base to the heatsink had smudges all over it, which is never good for such a critical component. I only gave this retailer 2 stars because I recieved what I ordered. Won't buy from them again. Overall Rating
2 Star Review
 
Date Reviewed: 07/23/2002
koljae from CA
Member Since:
07/19/2002

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Reviews
Ordered a Lian-Li case and an Enermax PSU. Everything arrived within a week. Great packaging, everything works fine. Decent prices, too. Would order from them again anytime. Overall Rating
5 Star Review
 
Date Reviewed: 08/01/2002
smun214 from CA
Member Since:
08/01/2002

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Reviews
Ordered a Silver bezel Mitsumi 1.44 mb FDD from them last weekend. I wasn't sure about this place at first but once I got the tracking number by tuesday my fears were relieved. However, shipping is taking a little longer than other retailers but I don't have to pay sales tax... you get some, you lose some. I will order again if the price is right. Overall Rating
4 Star Review
 
Date Reviewed: 09/18/2002
imkraz2 from WA
Member Since:
08/24/2002

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Reviews
In the last 2 months, I have ordered twice from Directron. Delivery was speedy and everything came well packed and operational. i will order from them again in the future. Overall Rating
5 Star Review
 
Date Reviewed: 09/23/2002
Gecko347 from CA
Member Since:
09/23/2002

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Reviews
My experience with Directron was great. Everything went smoothly. I also like their website. It is well organized and has a lot of helpful info. Overall Rating
4 Star Review
 
Date Reviewed: 10/16/2002
ufochn from TN
Member Since:
04/07/2001

View Member's:
Reviews
Buyer beware!! This merchant will only be good if there is no problem with the order. They are liers. They promised full refund including return shipping, and lured me to send a DOA back to them at my own cost. Later, they charge me 15% restocking fee for the DOA, they didn't even refund the order shipping charge, not to mention the promised return shipping. Called them and they said this is their policy. I mentioned their previous email on the promised full refund. They denied. Lier!!!!!! Overall Rating
1 Star Review
 
Date Reviewed: 11/25/2002
Wurtsmith from VA
Member Since:
11/21/2002

View Member's:
Reviews
My biggest complaint with Directron is their web site.If you order a case and order a power supply on the same screen as the case, you will pay more for the power supply than if you say no and order one separately.For example, the Antec True380 was $80.00 if I ordered it at the same time as the case. It is only $69.99 by saying no and going to the power pages and ordering the True380.I elected to buy the Antec True430,which was not listed on the page to order the case,for $73.00.Uacceptable. Overall Rating
4 Star Review
 
Date Reviewed: 12/26/2002
daphatgrant from NY
Member Since:
12/26/2002

View Member's:
Reviews
Directron had exactly what I was looking for at an excellent price, they have a huge inventory of parts and products. My order was verified and shipped quickly, got everything I ordered on time. Easy to order from, will definetly shop here again. Overall Rating
5 Star Review
 
Date Reviewed: 02/21/2003
mark from OH
Member Since:
02/21/2003

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Reviews
Huge selection of brands and components for building your own system, largest selection of shipping options I've ever seen, great prices, especially sales. Overall Rating
5 Star Review
 
Date Reviewed: 06/28/2003
Brucewj from FL
Member Since:
06/27/2003

View Member's:
Reviews
Selection for cases is the best I have seen and they have links to other information about the products. Everything I ordered arrived as described and in working order when I assembled it. My only problem was in the ordering process. If you build up a case using the selection options it ends up costing you more. For example, the power supply would have been $97 if I purchased it as part of the case but was only $87 if purchased from them separately on the web site. Overall Rating
4 Star Review
 
Date Reviewed: 09/12/2003
Bandito from FL
Member Since:
09/12/2003

View Member's:
Reviews
Purchased a complete system,Delivered on time running very smoothly. Excellant customer service as I had to add to the order not a problem. Diretron's prices are within a few dollars of being the lowest, that said the service supercedes price providing MAX value. Avoid DOA's Let them test it first. Overall Rating
5 Star Review
 
Date Reviewed: 12/03/2003
smartin0 from MA
Member Since:
12/03/2003

View Member's:
Reviews
A CPU I had ordered had a bent pin. I tried to straighten it out, as per their website's instructions. Rep was nice enough to get back to me 2 days after I reported the problem, stating that I voided the warranty. Save yourself a headache go somewhere else. Overall Rating
2 Star Review
 
Date Reviewed: 12/23/2003
koljae from CA
Member Since:
07/19/2002

View Member's:
Reviews
Great site, lotsa good stuff. Ordered a PC case. Item was shipped and tracking number emailed next day. Good experience, would buy from them again in the future. Overall Rating
5 Star Review
 
Date Reviewed: 07/05/2004
cpercival from CA
Member Since:
06/23/2004

View Member's:
Reviews
Great Price. Great communication. Great shipping. Overall Rating
5 Star Review
 
In order to provide the most relevant information, comments posted prior to the past 18 months may not be included.
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