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Wednesday, May 23, 2012 - 20:54:58 PDT

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Merchant Ratings
Past 3 Months Past 6 Months All-time
Positive (4 or 5) 18 38 703
Neutral (3) 0 1 29
Negative (1 or 2) 0 4 98
Total Reviews 18 43 830
Avg Rating 5 Star Review
4.89
4.5 Star Review
4.51
4.5 Star Review
4.34
Address: 10402 Harwin Drive
Houston, TX 77036 - US
Website: http://www.directron.com
Business Hours: 10:00am - 6:30pm EST
Sales Phone: 713-773-9898
Service Phone: 713-773-3636
Sales Email: sales@directron.com
Cust Service Email: customer_service@directron.com

Directron

http://www.directron.com

With PriceGrabber Since 10/23/2001


Sort Reviews by: Date Rating
Date Reviewed: 03/23/2011
aaronalalin222 from unknown
Member Since:
03/23/2011

View Member's:
Reviews
The package came before emailing me the tracking number. Overall Rating
5 Star Review
 
Date Reviewed: 03/21/2011
jabberwocky127 from unknown
Member Since:
03/04/2011

View Member's:
Reviews
I can't wait to do business again, excellent service. Overall Rating
5 Star Review
 
Date Reviewed: 03/19/2011
deepind from unknown
Member Since:
03/09/2011

View Member's:
Reviews
I had a great experience shopping from Directron.com. Speedy shipping and lowest price. I placed the order on Tuesday night, the product shipped out on Wednesday, and I received the product on Friday!! The product was new as advertised. I have not had any reason to interact with their customer service and hence I cannot comment on that. Overall Rating
5 Star Review
 
Date Reviewed: 03/11/2011
dolven_yoaz from unknown
Member Since:
02/23/2011

View Member's:
Reviews
just do it x Overall Rating
4 Star Review
 
Date Reviewed: 02/23/2011
pappapumpdafreak from unknown
Member Since:
02/14/2011

View Member's:
Reviews
My thoughts are quite simple really. To date, Directron has never messed up an order, delayed my shipping or sent me a single defective item. In the 10 or so years I have bought from them their track record with me has been freaking stellar. Overall Rating
5 Star Review
 
Date Reviewed: 02/21/2011
joenortman from unknown
Member Since:
02/05/2011

View Member's:
Reviews
Having a horrible experience; waiting for two items for over a week and a half now, order on UPS shows lost, no response from Directron; won't do business with these guys again. Calling credit card company to have charges reversed. Overall Rating
1 Star Review
 
Date Reviewed: 02/20/2011
scirlos from unknown
Member Since:
02/04/2011

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Reviews
Happy! Overall Rating
5 Star Review
 
Date Reviewed: 01/29/2011
lmitchell from unknown
Member Since:
01/13/2011

View Member's:
Reviews
Reselling computer hardware has never been more competitive. Directron allows us to practice J-I-T inventory management, still meet our customers' needs and to make a profit on component / system sales. We will continue doing business with them. Overall Rating
5 Star Review
 
Date Reviewed: 01/28/2011
jyun9999 from unknown
Member Since:
01/19/2011

View Member's:
Reviews
A well run business Overall Rating
5 Star Review
 
Date Reviewed: 01/25/2011
twstarter from unknown
Member Since:
01/16/2011

View Member's:
Reviews
I feel that its poor practice of a company to charge for an item that is backordered. Directron did this. Directron emailed and said that an item was shipped which they charged me for...but then I found out that it was not shipped and that the item was backordered. Directron could only say that the backorder was beyond their control and after 2 request, the company finally did cancel the backorderd item and refunded the money. Although I still was charged the full shipping (later refunded) because they had shipped some minor items to me which I found unfair. The company did propose a generous settlement and refunded those shipping costs after several emails regarding their service. It was nice that they refunded the full shipping even though they did incur some costs. However, I would have preferred to have avoided the whole mess by having their system post "out of stock" instead of erroneously posting "in stock" on my order confirmation. I would have gone elsewhere. Overall Rating
2 Star Review
 
Date Reviewed: 01/22/2011
s-a-m-online from unknown
Member Since:
01/13/2011

View Member's:
Reviews
accurate description and very prompt delivery. Overall Rating
5 Star Review
 
Date Reviewed: 01/22/2011
daa12u from unknown
Member Since:
01/06/2011

View Member's:
Reviews
good packageing, just as ordered. good sale Overall Rating
5 Star Review
 
Date Reviewed: 01/21/2011
Truffle-king from unknown
Member Since:
11/19/2010

View Member's:
Reviews
I have purchased from Directron in the past, I will continue to do so in the future. Keep up the great work guys! Overall Rating
5 Star Review
 
Date Reviewed: 01/20/2011
dshramek from unknown
Member Since:
01/11/2011

View Member's:
Reviews
Great merchant with good prices & product availability. Overall Rating
5 Star Review
 
Date Reviewed: 01/19/2011
ewdchan from unknown
Member Since:
01/03/2011

View Member's:
Reviews
Haven't gotten my item yet, but fast turnaround and everything seems good. If everything is good, I would buy again from this place. Newegg is starting to get expensive. Overall Rating
5 Star Review
 
Date Reviewed: 01/14/2011
sycknis from unknown
Member Since:
12/29/2010

View Member's:
Reviews
Everything but the phone support has been spot on. I'll still order again and hope that it goes a bit more smoothly Overall Rating
4 Star Review
 
Date Reviewed: 01/04/2011
bunny27 from unknown
Member Since:
12/25/2010

View Member's:
Reviews
literally the ONLY place i would shop for computer related items. customer service is wonderful. i ordered another item last week, supremely happy with price, speed of shipping and quality. have already passed your info on to two other laptop shoppers in two days. you get my vote for AWESOME. thanks. Overall Rating
5 Star Review
 
Date Reviewed: 12/31/2010
Newbrough from IA
Member Since:
01/25/2005

View Member's:
Reviews
excellent Overall Rating
4 Star Review
 
Date Reviewed: 12/22/2010
john.watson.ky from unknown
Member Since:
12/22/2010

View Member's:
Reviews
Excellent Vendor Overall Rating
5 Star Review
 
Date Reviewed: 12/19/2010
e.rasmussen20 from unknown
Member Since:
12/10/2010

View Member's:
Reviews
I will always have my questions answered promptly before I make a purchase. Overall Rating
5 Star Review
 
Date Reviewed: 12/18/2010
Luis1PR from unknown
Member Since:
12/09/2010

View Member's:
Reviews
It has been great to deal with Overall Rating
5 Star Review
 
Date Reviewed: 12/18/2010
billabner50 from unknown
Member Since:
12/09/2010

View Member's:
Reviews
Great communation and would buy from them again, great Product! Overall Rating
5 Star Review
 
Date Reviewed: 12/15/2010
thisone555 from unknown
Member Since:
12/15/2010

View Member's:
Reviews
No problems with order and delivery. Overall Rating
5 Star Review
 
Date Reviewed: 12/04/2010
mkmcgregor from NC
Member Since:
11/10/2003

View Member's:
Reviews
Just a great transcation. Ordered and received quickly. Overall Rating
5 Star Review
 
Date Reviewed: 12/03/2010
hamelcubsfan from unknown
Member Since:
12/03/2010

View Member's:
Reviews
Love the prices, but am nervous about receiving my item on time....... Overall Rating
3 Star Review
 
In order to provide the most relevant information, comments posted prior to the past 18 months may not be included.
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