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Wednesday, May 23, 2012 - 20:53:12 PDT

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Merchant Ratings
Past 3 Months Past 6 Months All-time
Positive (4 or 5) 59 92 856
Neutral (3) 37 67 493
Negative (1 or 2) 111 170 941
Total Reviews 207 329 2290
Avg Rating 3 Star Review
2.70
2.5 Star Review
2.70
3 Star Review
3.01
Address: 4840 Eastgate Mall
San Diego, CA 92121 - US
Website: http://ProFlowers.com
Business Hours: 24 hours a day / 7 days a week
Sales Phone: 1-800-PROFLOWERS
Service Phone: 1-800-PROFLOWERS
Sales Email: WeCare@ProFlowers.com
Cust Service Email: WeCare@ProFlowers.com

ProFlowers.com

http://ProFlowers.com

With PriceGrabber Since 10/10/2005


Sort Reviews by: Date Rating
Date Reviewed: 04/22/2012
kcrazybus from unknown
Member Since:
04/06/2012

View Member's:
Reviews
on front page it specifically says 20% off easter orders of $29.99 or more, free shipping etc. It wouldn't take EASTER to receive 20% off nor did I receive any shipping discount, in fact, it charged x-tra shipping which I had no clue until the order was charged and confirmed. I needed to send this today otherwise I would have cancelled order and reported this to better business bureau, I could have done better with another provider. VERY DISAPPOINTED--SEVERALY OVERCHARGED! Overall Rating
2 Star Review
 
Date Reviewed: 04/21/2012
joe.e.maestas from unknown
Member Since:
04/05/2012

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Reviews
$20 in service fees on a $50 order? that's rediculous. this will be my first and last order. Overall Rating
2 Star Review
 
Date Reviewed: 04/20/2012
Tihopenu from unknown
Member Since:
04/11/2012

View Member's:
Reviews
My daughters introduced me to "ProFlowers" and I pruchased for my mom (their grandmom) your flowers. My mother absolutely loves your flowers. Her flower gardens are spot on beautiful and for her to call excited about the flowers she receives from you is a compliment to your company and me, for my and my daughters choice in "ProFlowers". I don't doubt we will be keeping "ProFlowers" in our family. Overall Rating
5 Star Review
 
Date Reviewed: 04/20/2012
marcgeer from unknown
Member Since:
04/04/2012

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Reviews
very disappointed at check out, the flowers were to come with a free vase, and they chanrged for it! not cool, false advertising! Hope my sister receives beautiful flowers. Overall Rating
3 Star Review
 
Date Reviewed: 04/20/2012
nickdsimeone from unknown
Member Since:
04/04/2012

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Reviews
I was surprised at the shipping total after placing my order. Your calendar that shows the shipping dates is misleading regarding the shipping rates. Overall Rating
4 Star Review
 
Date Reviewed: 04/19/2012
gaylemd from unknown
Member Since:
04/03/2012

View Member's:
Reviews
displayed a price lower than what gomes up in the end- feel tricked. Didn't show total price until after you've completed order Overall Rating
2 Star Review
 
Date Reviewed: 04/19/2012
colettelpz from unknown
Member Since:
04/03/2012

View Member's:
Reviews
Pricing went from $39.99 to $68.39. It said "standard delivery" plus $9.99, which made it an additional $19.98, plus another charge of $2.99 for care and handling. Then of course add tax. Too many hidden charges! Overall Rating
2 Star Review
 
Date Reviewed: 04/18/2012
c_minner from unknown
Member Since:
04/02/2012

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Reviews
I changed the time of day to standard, PLEASE make sure the morning delivary is taken off. Overall Rating
4 Star Review
 
Date Reviewed: 04/18/2012
debreppond from unknown
Member Since:
04/02/2012

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Reviews
I was surprised at placing my order how expensive shipping and handling and "care" were. My order went from $19.99 to approx $36. Big difference from what I was led to expect from the web site. Overall Rating
3 Star Review
 
Date Reviewed: 04/17/2012
jankarn from unknown
Member Since:
04/01/2012

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Reviews
I bought this certificate through Amazon. It was not obvious how it worked or whether it worked, and I had to redo it about 3 times. I wouldn't do it again. Overall Rating
2 Star Review
 
Date Reviewed: 04/16/2012
niemiecml from unknown
Member Since:
03/31/2012

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Reviews
Between the delivery charge, handling fees, and taxes our $24 flowers went to $42. We probably are not going to be able to afford to use pro flowers any more. Overall Rating
3 Star Review
 
Date Reviewed: 04/15/2012
tereosborne from unknown
Member Since:
03/30/2012

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Reviews
My decision to purchase flowers shouldn't be based upon Saturday shipping charges, but in the future it will be. They was no mention of extra charges because of it being a Saturday, until I had committed to the order I will not be ordering flowers again from Pro Flowers.com. Overall Rating
2 Star Review
 
Date Reviewed: 04/14/2012
brneyebeau from unknown
Member Since:
03/29/2012

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Reviews
I am always pleased with Pro flowers, they save my contact information and send me notices of discounts. I have never been disappointed, with the quality of their work, and timely delivery. My receipentants are always pleased. Pro flowers is the best Overall Rating
5 Star Review
 
Date Reviewed: 04/12/2012
robbcason from unknown
Member Since:
03/27/2012

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Reviews
A whole ton of add-on charges are magnificiently hiddeen until too late. Will never use again. Overall Rating
2 Star Review
 
Date Reviewed: 04/11/2012
fafner55 from unknown
Member Since:
04/02/2012

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Reviews
I had some trouble finding the correct place for the 15% discount. ALSO: Please indicate that phone #'s must be entered without hyphens. This has hung me up on your site many times, as it is nTURAL TO INCLUDE HYPHENS-USUALLY- WHEN WRITING PHONE #'S.My cousin loved the flowers. Overall Rating
5 Star Review
 
Date Reviewed: 04/11/2012
mroldan8 from unknown
Member Since:
03/31/2012

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Reviews
I actually decided to start ordering from ProFlowers because I - myself - received flowers as a gift for my birthday, and I was really impressed at the quality - and freshness of the flowers. Overall Rating
5 Star Review
 
Date Reviewed: 04/10/2012
doreennevada from unknown
Member Since:
04/01/2012

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Reviews
If I would have known there would be a double delivery charge I would never placed the order. There will be no future orders. Overall Rating
2 Star Review
 
Date Reviewed: 04/09/2012
ed.shanahan from unknown
Member Since:
03/24/2012

View Member's:
Reviews
Got the discount on the flowers - great! $12,99 for the vase? I clicked a free delivery coupon that was supposed to be added at order confirmation and it was not. So, add $9.99 + $4.99 for Monday delivery? And add $2.99 for care & handling - really? Aren't you supposed to care & handle the flowers as part of the order? I tried to fix the text on the card and hit return and my order goes through as confirmed - I was editing the card! That's it - we're through. No more ProFlowers scams for me. I'm going back to "real people" florists and not use your trick website! Too many upcharges - why bother with you? You're fired! Overall Rating
1 Star Review
 
Date Reviewed: 04/07/2012
sunny2525 from unknown
Member Since:
03/20/2012

View Member's:
Reviews
My order started with a price of 24.99, then with tax, delivery charges, rush order(where did that come from) my total order came out to 46.27. There was not a total after I completed the shipping address, it just wanted my credit card number, and then it went to a special offer regarding free shipping. Then I am not sure if I will get my delivery charges credited. I should have ordered local. I always learn the expensive way. Overall Rating
3 Star Review
 
Date Reviewed: 04/07/2012
gratefulmarsha from unknown
Member Since:
03/22/2012

View Member's:
Reviews
I was treated cordially, and will you this site many times in the future. Overall Rating
5 Star Review
 
Date Reviewed: 03/31/2012
lisamclean from unknown
Member Since:
09/27/2006

View Member's:
Reviews
I'm not happy with the shipping, tax, and handling fees,, When I had my purchase in the basket, they gave me a price of 39.99 but when you look at total charges it went to over $55.00,, then they tell you are eligible for a $15.oo rebate, but that is having to sign up with a credit card protection agency.. sleezy marketing tactics! Overall Rating
4 Star Review
 
Date Reviewed: 03/30/2012
sigvardns from unknown
Member Since:
03/14/2012

View Member's:
Reviews
Not happy about the new $2.99 "care and handling" charge but always very satisfied with quality of flowers and service Overall Rating
5 Star Review
 
Date Reviewed: 03/30/2012
ah49 from unknown
Member Since:
03/14/2012

View Member's:
Reviews
The prices are very good and the flowers are lovely. Overall Rating
5 Star Review
 
Date Reviewed: 03/24/2012
kyhillbilly from unknown
Member Since:
07/27/2009

View Member's:
Reviews
I don't like the way the shipping for promotional item was kind of snuck in at the end of order process. 20 percent discount is not very clea Overall Rating
2 Star Review
 
Date Reviewed: 03/23/2012
jhart from unknown
Member Since:
03/06/2012

View Member's:
Reviews
You advertised free shipping with my order and I ended up paying over $22.00 for shipping and handling. You should be able to review your order with all the shipping and handling charges prior to check out. I would like to cancel my order and receive a full refund. I will tell everyone I know not to use your company for this misleading advertising. To claim some sort of shipping rebate you have to sign up for a rediculous credit card protection. Overall Rating
1 Star Review
 
In order to provide the most relevant information, comments posted prior to the past 18 months may not be included.
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