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Merchant Ratings

	Past 3 Months	Past 6 Months	All-time
Positive (4 or 5)	0	0	100
Neutral (3)	0	0	1
Negative (1 or 2)	0	1	10
Total Reviews	0	1	111
Avg Rating	Not Rated	1.00	4.42

Address:	2101 E St Elmo #360 Austin, TX 78744 - US
Website:	http://www.academicsuperstore.com
Business Hours:	7 am to 7 pm CST
Sales Phone:	1-800-817-2347
Service Phone:	1-800-817-2347
Sales Email:	contact@academicsuperstore.com
Cust Service Email:	contact@academicsuperstore.com

Academic Superstore

http://www.academicsuperstore.com

Sort Reviews by: Date Rating

Write a Review

Date Reviewed: 08/18/2005
ah178 from NJ Member Since: 08/13/2005 View Member's: Reviews	Excellent service and my purchased shipped as promised. To get the academic pricing this required proper id. My order was validated in less than 30 minutes, and I received email confirmation that my order was shipped 3 hours later! I phoned this in since I had questions and they were answered promptly and professionally.	Overall Rating

Date Reviewed: 01/09/2006
BillyJackMan from FL Member Since: 12/08/2003 View Member's: Reviews	(Edited January 09th by BillyJackMan) I placed and order with these guys and after two days I still did not receive a shipping confirmation or order complete. I tried to contact them several times and they would not respond. I tried to login to my account on their site and the page comes up as an invalid page. (Another words it leads no where, blank page). I requested the order to be cancelled and they obliged and cancelled the order right a way. I would not suggest this seller.	Overall Rating

Date Reviewed: 04/01/2006
jmw70 from unknown Member Since: 03/23/2006 View Member's: Reviews	N/A	Overall Rating

Date Reviewed: 04/01/2006
dthornbury from unknown Member Since: 03/23/2006 View Member's: Reviews	Good price and easy shopping experience. Shipping time was fast for a reasonable price.	Overall Rating

Date Reviewed: 04/01/2006
darylbz from unknown Member Since: 03/23/2006 View Member's: Reviews	Academic Superstore has always been very easy to work with and I will always look here first for my software needs.	Overall Rating

Date Reviewed: 04/01/2006
drweitman from unknown Member Since: 03/23/2006 View Member's: Reviews	Customer service was very friendly and helpful. She clarified the type of software that was getting. Very informative.	Overall Rating

Date Reviewed: 04/01/2006
davelehsd from unknown Member Since: 03/23/2006 View Member's: Reviews	This survey does not work well- believe me.	Overall Rating

Date Reviewed: 04/01/2006
twreilly from unknown Member Since: 03/23/2006 View Member's: Reviews	The best prices and service!	Overall Rating

Date Reviewed: 04/01/2006
rthaut from WY Member Since: 03/23/2006 View Member's: Reviews	Originally the product was shipped from the manufacturer, but it was mislabeled and contained the wrong version of the software. I contacted the Academic Superstore's support, and within 15 minutes I had another copy coming, and they even payed for the return shipping for the first one. The support was a great help and very friendly, and the only reason I had to contact them was due to a mislabel by the manufacturer. It was a wonderful experience, and I will definitely buy from them again.	Overall Rating

Date Reviewed: 04/01/2006
unemployedguy from unknown Member Since: 03/23/2006 View Member's: Reviews	I ordered by phone to make sure I received overnight service.	Overall Rating

Date Reviewed: 04/02/2006
pgilbert from unknown Member Since: 03/23/2006 View Member's: Reviews	very pleased	Overall Rating

Date Reviewed: 04/02/2006
melandmilo from unknown Member Since: 03/24/2006 View Member's: Reviews	One month after I purchased and was charged for the product, another charge showed up on my credit card, with no prior notice. When I contacted Customer Service, I was very briefly informed that this charge was because I live in Texas, where tax is charged, and I had not been charged initially. I understood this explanation, but I was not pleased that I had not been informed this additional charge would be made to my account PRIOR to it being made. This charge resulted in an overdrawn account.	Overall Rating

Date Reviewed: 04/02/2006
jk.cole from unknown Member Since: 03/23/2006 View Member's: Reviews	The order process was fine, but the shipping was on the verge of "nightmarish". I specifically requested UPS 2nd Day Air, but some last-minute change before it was shipped delayed it in UPS' system, resulting in the shipment being a full day late. No one's been able to tell me why there was a delay, but next time I'll know not to order anything that's time sensitive. Another choice of shipper would be a great option.	Overall Rating

Date Reviewed: 04/02/2006
sherry from unknown Member Since: 03/24/2006 View Member's: Reviews	Excellent merchant, fast shipping, good service.	Overall Rating

Date Reviewed: 04/02/2006
njoseph from unknown Member Since: 03/24/2006 View Member's: Reviews	it was fine	Overall Rating

Date Reviewed: 04/03/2006
LuigiSAT from unknown Member Since: 03/23/2006 View Member's: Reviews	An excellent online shopping experience!	Overall Rating

Date Reviewed: 04/03/2006
LdySuriana from unknown Member Since: 03/23/2006 View Member's: Reviews	You guys are incredible both price wise and service wise! Keep up the great work!! I have ordered several times since this order. Thanks again, Lori Ryan	Overall Rating

Date Reviewed: 04/05/2006
mglp from unknown Member Since: 03/26/2006 View Member's: Reviews	good	Overall Rating

Date Reviewed: 04/06/2006
mariam from unknown Member Since: 03/27/2006 View Member's: Reviews	shipment arrived way quickly! I was amazed!	Overall Rating

Date Reviewed: 04/06/2006
jchapmanphoto from unknown Member Since: 03/27/2006 View Member's: Reviews	We are thoroughly satisfied with your service and the selection of products. You are a great resource for our family and our children will benefit for years to come. We look forward to more shopping with you in the future.	Overall Rating

Date Reviewed: 04/06/2006
ddaugherty from unknown Member Since: 03/26/2006 View Member's: Reviews	Processing my educational eligibility went much faster than I expected. I am irritated about one thing: not being able to log back in with the username I originally gave.	Overall Rating

Date Reviewed: 04/06/2006
shayreg from unknown Member Since: 03/27/2006 View Member's: Reviews	wonderful..no complaints...the price was excellent	Overall Rating

Date Reviewed: 04/07/2006
cheetah222 from CA Member Since: 12/16/2003 View Member's: Reviews	Fool-proof website. Everything I needed to know was there for me and the automatic e-mail order status was a big plus. Excellent all the way around. Will definitely use again.	Overall Rating

Date Reviewed: 04/07/2006
doughboydug from unknown Member Since: 03/24/2006 View Member's: Reviews	Always a pleasure!!	Overall Rating

Date Reviewed: 04/09/2006
ndez1 from unknown Member Since: 03/23/2006 View Member's: Reviews	I received the package from UPS before I received the tracking number from Academic Superstore. Other than that the transactions have been very smooth.	Overall Rating

In order to provide the most relevant information, comments posted prior to the past 18 months may not be included.

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