Originally the product was shipped from the manufacturer, but it was mislabeled and contained the wrong version of the software. I contacted the Academic Superstore's support, and within 15 minutes I had another copy coming, and they even payed for the return shipping for the first one. The support was a great help and very friendly, and the only reason I had to contact them was due to a mislabel by the manufacturer. It was a wonderful experience, and I will definitely buy from them again.
(Edited January 09th by BillyJackMan) I placed and order with these guys and after two days I still did not receive a shipping confirmation or order complete. I tried to contact them several times and they would not respond. I tried to login to my account on their site and the page comes up as an invalid page. (Another words it leads no where, blank page). I requested the order to be cancelled and they obliged and cancelled the order right a way. I would not suggest this seller.
Excellent service and my purchased shipped as promised. To get the academic pricing this required proper id. My order was validated in less than 30 minutes, and I received email confirmation that my order was shipped 3 hours later! I phoned this in since I had questions and they were answered promptly and professionally.
Overall Rating
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