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Merchant Ratings
Past 3 Months Past 6 Months All-time
Positive (4 or 5) 84 226 6554
Neutral (3) 17 42 883
Negative (1 or 2) 33 89 1290
Total Reviews 134 357 8727
Avg Rating 4 Star Review
3.70
3.5 Star Review
3.69
4 Star Review
4.00
Address: 1 Dell Way
Round Rock, TX 78664, - US
Website: http://www.dell.com
Business Hours: n/a
Sales Phone: 800-624-9897
Service Phone: 800-624-9897
Sales Email: n/a
Cust Service Email: n/a

Dell.com

http://www.dell.com


Sort Reviews by: Date Rating
Date Reviewed: 11/22/2010
mombo52294 from unknown
Member Since:
11/06/2010

View Member's:
Reviews
I found the process easy. I used my son's account and put in my own info. Overall Rating
5 Star Review
 
Date Reviewed: 11/22/2010
ssm1900 from unknown
Member Since:
11/05/2010

View Member's:
Reviews
Excellent Overall Rating
5 Star Review
 
Date Reviewed: 11/22/2010
santor.md from unknown
Member Since:
11/06/2010

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Reviews
Great experience. Very helpful lead through for someone like me who is not really tech savvy. Can't wait to my new Dell arrives (been a Dell consumer since 2000, and office uses Dell) Overall Rating
5 Star Review
 
Date Reviewed: 11/22/2010
lpw926 from unknown
Member Since:
11/22/2010

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Reviews
I love Dell.....alwys there for me in a pinch when i need them! Overall Rating
5 Star Review
 
Date Reviewed: 11/22/2010
dusk217 from unknown
Member Since:
11/13/2010

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Reviews
Everything was fine. I have purchased from Dell in the past and have been very satisfied. Overall Rating
3 Star Review
 
Date Reviewed: 11/22/2010
iraferguson from unknown
Member Since:
11/22/2010

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Reviews
Worst on line buying I have ever done. #Will never come back. It took over an hour to buy ink. Overall Rating
1 Star Review
 
Date Reviewed: 11/22/2010
pleauh from unknown
Member Since:
11/22/2010

View Member's:
Reviews
The prices can't be beat, and everything was so thorough. I really feel like I will have everything I need for my new tv, and if not, it was definitely offered to me before I checked out! Overall Rating
5 Star Review
 
Date Reviewed: 11/23/2010
BTIGER68 from unknown
Member Since:
11/23/2010

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Reviews
ALWAY GOOD WEB SITE TO USE , NO ISSUES Overall Rating
4 Star Review
 
Date Reviewed: 11/23/2010
ccyr1 from unknown
Member Since:
11/23/2010

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Reviews
This was, without a doubt, the worst on line experience I've ever had. Overall Rating
1 Star Review
 
Date Reviewed: 11/24/2010
Duncan from unknown
Member Since:
11/08/2010

View Member's:
Reviews
I recently tried to buy another display. Your web site doesn’t seem to have the capability to find and compare features for displays, or at least I couldn’t find one. After an hour of screwing around, I tried the chat facility. After too long, the chatter did give me the part number for a display that fits the bill—320-9332. So I tried to order it. She wanted to send me a quote, and needed my name, phone, email etc. I had already filled that in to get to the chat room, and I already have an account. Hello? Then in the middle of providing that information a third time, the chat screen went blank, and I was (after a long delay) provided with an new chat partner. Duh? Back to start, do not collect $169. Lots more to say but only 1000 chars allowed. Hello!? Overall Rating
1 Star Review
 
Date Reviewed: 11/24/2010
Gene from unknown
Member Since:
11/12/2010

View Member's:
Reviews
It was easy to nativgate the system. Overall Rating
4 Star Review
 
Date Reviewed: 11/25/2010
akeene from unknown
Member Since:
11/09/2010

View Member's:
Reviews
The site is very user friendly. I have a Dell Dimension 2400 desktop computer that has provided excellent service for over seven years, so decided to go with Dell again for a laptop. Overall Rating
5 Star Review
 
Date Reviewed: 11/25/2010
rich from unknown
Member Since:
11/25/2010

View Member's:
Reviews
Dell's online ordering is the standard to which others should aspire. Overall Rating
5 Star Review
 
Date Reviewed: 11/25/2010
paradiseranch5 from unknown
Member Since:
11/25/2010

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Reviews
Upon checkout shipping and handling was added. I thought shipping was free, but didn't go back into the website to check. Overall Rating
5 Star Review
 
Date Reviewed: 11/25/2010
indiglo from unknown
Member Since:
11/25/2010

View Member's:
Reviews
While on the Dell website approximately 10 days ago I requested to be notified as soon as this product became available, yet I never received e-mail notification. Poor service to someone who is waiting in line with cash in hand to buy your product. Shame on you! Overall Rating
3 Star Review
 
Date Reviewed: 11/25/2010
tracybmiller from unknown
Member Since:
11/25/2010

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Reviews
I love shopping with dell, they make it fast and affordable. They provide good quality products at a fair price and the website is easy on the eyes Overall Rating
4 Star Review
 
Date Reviewed: 11/25/2010
peterman411 from unknown
Member Since:
11/25/2010

View Member's:
Reviews
If it wasn't for Riad_n with your on-line chat, I would have gone somewhere else at any price. I have purchased 2 Dell laptops and 1 desk top in the past and it was very simple. Today I wanted to make a high performance purchase and the web site made me feel I should go somewhere else. Very disappointed in the whole transaction. Will look very closely at ALL competitors before I make a decision next time. Apparently Dell has all the business they can handle. There are a lot of other brands that want the business also. Today was my first purchase that wasn't based solely on price. Think about it. Overall Rating
2 Star Review
 
Date Reviewed: 11/25/2010
sselva69 from unknown
Member Since:
11/25/2010

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Reviews
Dell online shopping is great. I regularly shop here. Overall Rating
5 Star Review
 
Date Reviewed: 11/25/2010
margie.rice from unknown
Member Since:
11/25/2010

View Member's:
Reviews
It was rather confusing. It was advertised in the flier to have an instant savings but I was unable to figure out how to get the on-line coupon! Did not see anything about out of stock. The flier also stated "free shipping" on this item but I was charged shipping. Don't understand. Very confusing. Needs to be more user friendly! Overall Rating
2 Star Review
 
Date Reviewed: 11/25/2010
Lesbarnish from unknown
Member Since:
11/25/2010

View Member's:
Reviews
alway have a great experience Overall Rating
5 Star Review
 
Date Reviewed: 11/26/2010
anan84 from unknown
Member Since:
11/26/2010

View Member's:
Reviews
It was totally a good shopping experience at Dell during Blackfriday. Overall Rating
5 Star Review
 
Date Reviewed: 11/26/2010
paulsheltie from unknown
Member Since:
11/26/2010

View Member's:
Reviews
Dell should have a shipping to address and also a billing address i do not always ship things to my house, I ship to other addresses for presents etc.... Overall Rating
3 Star Review
 
Date Reviewed: 11/26/2010
RFlor1776 from unknown
Member Since:
11/26/2010

View Member's:
Reviews
I was unsure about the system I was viewing, but when I found a great discount coupon, I was very excited about getting it and ordered right away. Overall Rating
4 Star Review
 
Date Reviewed: 11/26/2010
jazlyn8 from unknown
Member Since:
11/26/2010

View Member's:
Reviews
first time to use this website. very easy to use. Overall Rating
4 Star Review
 
Date Reviewed: 11/26/2010
mgilbert from unknown
Member Since:
11/26/2010

View Member's:
Reviews
very difficult in the checkout phase. Chose credit card, but it kept telling me paypal is not available. Checkout was most painful, shopping experience was just fine Overall Rating
3 Star Review
 
In order to provide the most relevant information, comments posted prior to the past 18 months may not be included.
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