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Merchant Ratings

	Past 3 Months	Past 6 Months	All-time
Positive (4 or 5)	84	226	6554
Neutral (3)	17	42	883
Negative (1 or 2)	33	89	1290
Total Reviews	134	357	8727
Avg Rating	3.70	3.69	4.00

Address:	1 Dell Way Round Rock, TX 78664, - US
Website:	http://www.dell.com
Business Hours:	n/a
Sales Phone:	800-624-9897
Service Phone:	800-624-9897
Sales Email:	n/a
Cust Service Email:	n/a

Dell.com

http://www.dell.com

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Date Reviewed: 11/22/2010
mombo52294 from unknown Member Since: 11/06/2010 View Member's: Reviews	I found the process easy. I used my son's account and put in my own info.	Overall Rating

Date Reviewed: 11/22/2010
ssm1900 from unknown Member Since: 11/05/2010 View Member's: Reviews	Excellent	Overall Rating

Date Reviewed: 11/22/2010
santor.md from unknown Member Since: 11/06/2010 View Member's: Reviews	Great experience. Very helpful lead through for someone like me who is not really tech savvy. Can't wait to my new Dell arrives (been a Dell consumer since 2000, and office uses Dell)	Overall Rating

Date Reviewed: 11/22/2010
lpw926 from unknown Member Since: 11/22/2010 View Member's: Reviews	I love Dell.....alwys there for me in a pinch when i need them!	Overall Rating

Date Reviewed: 11/22/2010
dusk217 from unknown Member Since: 11/13/2010 View Member's: Reviews	Everything was fine. I have purchased from Dell in the past and have been very satisfied.	Overall Rating

Date Reviewed: 11/22/2010
iraferguson from unknown Member Since: 11/22/2010 View Member's: Reviews	Worst on line buying I have ever done. #Will never come back. It took over an hour to buy ink.	Overall Rating

Date Reviewed: 11/22/2010
pleauh from unknown Member Since: 11/22/2010 View Member's: Reviews	The prices can't be beat, and everything was so thorough. I really feel like I will have everything I need for my new tv, and if not, it was definitely offered to me before I checked out!	Overall Rating

Date Reviewed: 11/23/2010
BTIGER68 from unknown Member Since: 11/23/2010 View Member's: Reviews	ALWAY GOOD WEB SITE TO USE , NO ISSUES	Overall Rating

Date Reviewed: 11/23/2010
ccyr1 from unknown Member Since: 11/23/2010 View Member's: Reviews	This was, without a doubt, the worst on line experience I've ever had.	Overall Rating

Date Reviewed: 11/24/2010
Duncan from unknown Member Since: 11/08/2010 View Member's: Reviews	I recently tried to buy another display. Your web site doesn’t seem to have the capability to find and compare features for displays, or at least I couldn’t find one. After an hour of screwing around, I tried the chat facility. After too long, the chatter did give me the part number for a display that fits the bill—320-9332. So I tried to order it. She wanted to send me a quote, and needed my name, phone, email etc. I had already filled that in to get to the chat room, and I already have an account. Hello? Then in the middle of providing that information a third time, the chat screen went blank, and I was (after a long delay) provided with an new chat partner. Duh? Back to start, do not collect $169. Lots more to say but only 1000 chars allowed. Hello!?	Overall Rating

Date Reviewed: 11/24/2010
Gene from unknown Member Since: 11/12/2010 View Member's: Reviews	It was easy to nativgate the system.	Overall Rating

Date Reviewed: 11/25/2010
akeene from unknown Member Since: 11/09/2010 View Member's: Reviews	The site is very user friendly. I have a Dell Dimension 2400 desktop computer that has provided excellent service for over seven years, so decided to go with Dell again for a laptop.	Overall Rating

Date Reviewed: 11/25/2010
rich from unknown Member Since: 11/25/2010 View Member's: Reviews	Dell's online ordering is the standard to which others should aspire.	Overall Rating

Date Reviewed: 11/25/2010
paradiseranch5 from unknown Member Since: 11/25/2010 View Member's: Reviews	Upon checkout shipping and handling was added. I thought shipping was free, but didn't go back into the website to check.	Overall Rating

Date Reviewed: 11/25/2010
indiglo from unknown Member Since: 11/25/2010 View Member's: Reviews	While on the Dell website approximately 10 days ago I requested to be notified as soon as this product became available, yet I never received e-mail notification. Poor service to someone who is waiting in line with cash in hand to buy your product. Shame on you!	Overall Rating

Date Reviewed: 11/25/2010
tracybmiller from unknown Member Since: 11/25/2010 View Member's: Reviews	I love shopping with dell, they make it fast and affordable. They provide good quality products at a fair price and the website is easy on the eyes	Overall Rating

Date Reviewed: 11/25/2010
peterman411 from unknown Member Since: 11/25/2010 View Member's: Reviews	If it wasn't for Riad_n with your on-line chat, I would have gone somewhere else at any price. I have purchased 2 Dell laptops and 1 desk top in the past and it was very simple. Today I wanted to make a high performance purchase and the web site made me feel I should go somewhere else. Very disappointed in the whole transaction. Will look very closely at ALL competitors before I make a decision next time. Apparently Dell has all the business they can handle. There are a lot of other brands that want the business also. Today was my first purchase that wasn't based solely on price. Think about it.	Overall Rating

Date Reviewed: 11/25/2010
sselva69 from unknown Member Since: 11/25/2010 View Member's: Reviews	Dell online shopping is great. I regularly shop here.	Overall Rating

Date Reviewed: 11/25/2010
margie.rice from unknown Member Since: 11/25/2010 View Member's: Reviews	It was rather confusing. It was advertised in the flier to have an instant savings but I was unable to figure out how to get the on-line coupon! Did not see anything about out of stock. The flier also stated "free shipping" on this item but I was charged shipping. Don't understand. Very confusing. Needs to be more user friendly!	Overall Rating

Date Reviewed: 11/25/2010
Lesbarnish from unknown Member Since: 11/25/2010 View Member's: Reviews	alway have a great experience	Overall Rating

Date Reviewed: 11/26/2010
anan84 from unknown Member Since: 11/26/2010 View Member's: Reviews	It was totally a good shopping experience at Dell during Blackfriday.	Overall Rating

Date Reviewed: 11/26/2010
paulsheltie from unknown Member Since: 11/26/2010 View Member's: Reviews	Dell should have a shipping to address and also a billing address i do not always ship things to my house, I ship to other addresses for presents etc....	Overall Rating

Date Reviewed: 11/26/2010
RFlor1776 from unknown Member Since: 11/26/2010 View Member's: Reviews	I was unsure about the system I was viewing, but when I found a great discount coupon, I was very excited about getting it and ordered right away.	Overall Rating

Date Reviewed: 11/26/2010
jazlyn8 from unknown Member Since: 11/26/2010 View Member's: Reviews	first time to use this website. very easy to use.	Overall Rating

Date Reviewed: 11/26/2010
mgilbert from unknown Member Since: 11/26/2010 View Member's: Reviews	very difficult in the checkout phase. Chose credit card, but it kept telling me paypal is not available. Checkout was most painful, shopping experience was just fine	Overall Rating

In order to provide the most relevant information, comments posted prior to the past 18 months may not be included.

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