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Merchant Ratings

	Past 3 Months	Past 6 Months	All-time
Positive (4 or 5)	16	31	332
Neutral (3)	1	2	16
Negative (1 or 2)	2	2	54
Total Reviews	19	35	402
Avg Rating	4.26	4.51	4.22

Address:	31-00 47th Avenue Long Island City, NY 11101 - US
Website:	http://www.serversupply.com
Business Hours:	9AM - 7:30PM EST
Sales Phone:	800-413-6989
Service Phone:	718-729-3535
Sales Email:	sales@serversupply.com
Cust Service Email:	service@serversupply.com

ServerSupply.com

http://www.serversupply.com

With PriceGrabber Since 04/15/2004

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Date Reviewed: 04/24/2004
JoanNJ from NJ Member Since: 04/24/2004 View Member's: Reviews	I got my order on time and in good condition. Sales person was courteous. I will buy from them again.	Overall Rating

Date Reviewed: 04/28/2004
rogolsky from NJ Member Since: 04/28/2004 View Member's: Reviews	Server Supply delivers when they say they will at an excellent price. Product is new & factory sealed product.	Overall Rating

Date Reviewed: 04/28/2004
brianpet2004 from CA Member Since: 04/25/2004 View Member's: Reviews	These guys are totally not worthy SHOPPERS BEWARE! I ordered overnight and took 3 days to get!!! after receiving product. it came in a Staples box with bubble wrap and newspaper:-( Got the drive, finally They advertise Description: SEAGATE -36.4GB 10000 RPM ULTRA320 SCSI 80PIN (1.0 INCH) HARD DRIVE WITH 5 YEAR SEAGATE WARRANTY. but this is what Seagate page showed me for warranty In Warranty Expiration 18-SEP-2007 ,	Overall Rating

Date Reviewed: 04/29/2004
PCTech999 from NY Member Since: 04/29/2004 View Member's: Reviews	Excellent Customer Care. I ordered around 5 p.m but got word from them that they will deliver the product next day if not the same day. Guess what, i GOT the merchandise at work next day.	Overall Rating

Date Reviewed: 04/30/2004
boydernest from CA Member Since: 04/30/2004 View Member's: Reviews	It was refreshing to discover, at a time when the newest 200Gb Seagate SATA drive part# ST3200822AS was not readily available, that Server Supply actually had the product that they advertised, processed the order at once (not 24 hours later as is the custom of some vendors) and shipped it on the SAME day that the order was placed. This company has demonstrated a quality that can inspire the occasional customer to become a repeat customer. This quality is INTEGRITY.	Overall Rating

Date Reviewed: 05/14/2004
curwa from NY Member Since: 05/08/2004 View Member's: Reviews	Sales service is execellent, got my product on time. Definitly will buy product from them in future. Highly recomemended.	Overall Rating

Date Reviewed: 05/26/2004
rkudwitt from CT Member Since: 04/29/2004 View Member's: Reviews	These guys must be scam artists. My credit card was charged and I did not receive the goods and they do not reply to my inquiries.	Overall Rating

Date Reviewed: 08/09/2004
EricJLarson from PA Member Since: 08/09/2004 View Member's: Reviews	Extremely pleased with the level of responsiveness and personal attention we received with our order at ServerSupply. We had an emergency situation with one of our key production servers being down with two bad hard drives in an array. The sales rep at ServerSupply read our urgent comments in the web order and immediately called us to tell us he had personally delivered the drives to the final FEDEX shipment. We had the drives the next morning and were fully functional by lunch!	Overall Rating

Date Reviewed: 08/20/2004
Ibque from CA Member Since: 12/31/2003 View Member's: Reviews	Ordered my hard drive at 6 PM Eastern time with Standard Overnight Shipping and received my hard drive the next day. Packaging was better then I have had from hard drive manufactures. These guys are better then any I have dealt with in New York and I would and have recommended them to everyone that I know. AAAA++++ Vendor, period...	Overall Rating

Date Reviewed: 09/15/2004
JackHilton01 from CT Member Since: 09/15/2004 View Member's: Reviews	I ordered seagate 73gb hard and recived it after 2 days later by UPS ground. The customer service was execellent and tech support was very knowlegable. the drive was brand new. i will definitely buy from them again.	Overall Rating

Date Reviewed: 12/20/2004
scorpi76 from unknown Member Since: 12/20/2004 View Member's: Reviews	Quick shipping. Excellent customer service when I called about tracking information.	Overall Rating

Date Reviewed: 01/15/2005
handsome_gadgets from CA Member Since: 01/15/2005 View Member's: Reviews	Excellent service. I received my order well ahead of time. Highly recommended.	Overall Rating

Date Reviewed: 02/09/2005
ramyar from CA Member Since: 09/06/2002 View Member's: Reviews	Horrible service! They do not list their policies clearly (if at all) on their web site. I purchased an iPod from them and wanted to see how I could return it. I emailed them several times using the email link they provide on their web site for returns. I NEVER received a response. I even tried emailing their customer support but also to no avail. Not clearly posting your policies sounds very shady to me and I took a risk and got nailed. BE AWARE!!! Retailer Response (02/28/2005): Dear Customer, you bought the iPod in August 2004 and its Feb 2005. Our return policy is clearly mentioned under Terms and Conditions on our site. We don't lease iPods. Good news is, it is still under warranty and you can return it to the manufacturer if you like. By the way, customer support never received your E-mail. Thank you.	Overall Rating

Date Reviewed: 03/14/2005
robertnmbsc from SC Member Since: 03/14/2005 View Member's: Reviews	Terrible service. Ordered 2 hd's to upgrade our server. Was not critical at the time. Never received an email or phone call from them after 10 days so I called them. They told me that ups or fedex sent my package to the wrong state (riiight!!!????). Then they told me they would send it express in 2 days. Same problem, no email or delivery. Third call, they are sending next day service (supposedly), we'll see.......waiting.........waiting..........	Overall Rating

Date Reviewed: 03/24/2005
renethx from NJ Member Since: 02/04/2005 View Member's: Reviews	I ordered a computer case that was supposed to be in stock. Never delivered for two weeks. I sent an inquiry, but they never replied. So I sent a request of cacellation. They immediately cacelled my order! I wasted three weeks. Very bad customer service.	Overall Rating

Date Reviewed: 06/21/2005
Kidsgame2001 from NY Member Since: 01/21/2005 View Member's: Reviews	Excellent Customer Service and prompt delivery. I ordered on 15th Jun and recieved my merchendise on Monday 20th. Thanks.	Overall Rating

Date Reviewed: 06/21/2005
CTO,CIO from FL Member Since: 06/21/2005 View Member's: Reviews	On Friday afternoon I needed a SCSI matching drive FAST for my Raid 5 Server, ServerSupply came through - FAST and Dependable with a Saturday delivery. They have my business for my 20 offices.	Overall Rating

Date Reviewed: 07/03/2005
mjohn03 from UT Member Since: 07/03/2005 View Member's: Reviews	(Edited July 03rd by mjohn03) SERVERSUPPLY!! This company really is a good supplier for all servers needs. My system was down and needed to get it back up ASAP. Ordered it on 30th and recieved the tracking number with in 1hr. My system was up and running with in less than 24 hrs. Thank you SERVERSUPPLY fpr your great support and service. I will definity purchase from them from now on.	Overall Rating

Date Reviewed: 07/14/2005
vinmillions from CA Member Since: 07/14/2005 View Member's: Reviews	BEware !!! I order a NEW IBM bay battery and they send me a used one. I shipped it back to them to get another one, again they send me another used one. What kind of crap business is this?? -Getting my money back and shop else where. Bad business policy.	Overall Rating

Date Reviewed: 09/08/2005
Grandsam from UT Member Since: 09/08/2005 View Member's: Reviews	Overnight quoted at $163.50. Three hours later when I called to check status of order I was told they could not overnight. The quickest would be the following week at shipping of $450. When I asked about the advertised free ground shipping I was told this item did not qualify. I spoke with the supervisor who assured me the delay and falsely advertised shipping was due to system downtime caused by a hacker. After these excuses, I was not comfortable with the company and cancelled the order. Retailer Response (09/16/2005): The product weighed 350lb and was a tall Server Rack. It was so big and heavy that it needed to be shipped on pallette via truck. Regular UPS / FedEx would not pick up such an item, for such items we ship via trucking company. It was one of those few items that we marked "customer pays for shipping". Overnight shipment from NY to westcoast is not possible via truck.	Overall Rating

Date Reviewed: 09/10/2005
gani1234 from TX Member Since: 09/10/2005 View Member's: Reviews	I ORDERED A HARD DRIVE AT 4.00PM ON FRIDAY FOR SATURDAY DELIVERY. I RECEIVED THE HARD DRIVE NEXT MORNING AT 11.00. THESE GUYS SAVED MY LIFE.	Overall Rating

Date Reviewed: 09/10/2005
iamacpu017 from CT Member Since: 09/10/2005 View Member's: Reviews	i bought a drive 73gb scsi and it was the wrong drive for my system they gladly took the wrong drive back and refunded the difference in price without an rma fee now i have a 80gb 7200rpm drive that is compatible with my system	Overall Rating

Date Reviewed: 09/10/2005
iamacpu017 from CT Member Since: 09/10/2005 View Member's: Reviews	i bought a 73 gb scsi drive and it was the wrong one for my system they took the wrong drive back and sent me an 80gb IDE drive that works fine and the refunded the difference in price with out a hassle	Overall Rating

Date Reviewed: 10/20/2005
kleiss33 from PA Member Since: 01/25/2005 View Member's: Reviews	(Edited October 20th by kleiss33) I was very happy with serversupply.com. The website is easy to use and there prices are fantastic! I've had alot of experience with serversupply.com and I never order anywhere else. The quality of the product down to the extremely nice customer service, this place is the best i've seen yet. I would highly recommend this company to those looking for products or help for that matter. I have never had a bad experience with an online member or the quality of any of my products. Fantastic!	Overall Rating

Date Reviewed: 10/25/2005
dakots_cotton_shop from unknown Member Since: 10/24/2005 View Member's: Reviews	Easy to talk to and very good responce. We foung a company that, we can give five stars. They listened to us and came thru.	Overall Rating

In order to provide the most relevant information, comments posted prior to the past 18 months may not be included.

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