Crutchfield

Crutchfield reviews

Outstanding
Outstanding: 9.5/10
308,429 customers have rated this store since 1996
Customer Certified
Crutchfield
  • Address: 1 Crutchfield Park Charlottesville, VA, 22911, UNITED STATES
  • Tel: (800) 955-9091
  • Online: advisors@Crutchfield.com

Crutchfield is one of the nation's leading Internet and catalog retailers of consumer electronics. Since its founding in 1974, Crutchfield has been a respected authority on car and home entertainment products. The people who staff Crutchfield's call centers are noted for their high integrity, product knowledge, and technical expertise. To aid shoppers, the site offers enhanced product information, unique shopping tools, multi-angle photos, product comparison charts, a detailed list of exactly what's included in the manufacturer's box, and much more. All products on the website are offered with a money-back guarantee and all orders come with free tech support.

Ordering Methods

  • Online
  • Email
  • Phone (888) 955-6000
  • Toll Free (888) 955-6000

Special Features

  • Confidential by Customer Request
  • Live Customer Service Rep.
  • Online Order Tracking System
  • Online Ordering Shopping Cart
  • Secure Ordering/Payment
  • Search on Site
  • Guaranteed Security

Delivery Methods

  • Priority Next Day Air
  • Standard Next Day Air
  • First Class Air (2-3 days)
  • Standard Ground

Payment Methods

  • American Express
  • Diners Club
  • Discover
  • Mastercard
  • Visa
  • Personal Check
  • Other Optima, Western Union Quick Collect, PayPal

Crutchfield ratings

Summary

  • Overall rating
    9.5 /10
  • Would shop here again
    9.4 /10
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Shopping experience

  • Ease of finding what you’re looking for
    9.3 /10
  • Product selection
    9.3 /10
  • Clarity of product information
    9.3 /10
  • Product availability
    9.6 /10
  • Prices relative to other online retailers
    8.8 /10
  • Design of site
    9.2 /10
  • Shipping charges
    9.3 /10
  • Variety of shipping options
    9.1 /10
  • Charges stated clearly
    9.6 /10
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After order has been received

  • Order tracking
    9.7 /10
  • On time delivery
    9.7 /10
  • Customer support
    9.5 /10
  • Product met expectation
    9.4 /10
Reviews

Customer reviews for Crutchfield

  • 10/10 Review by: Geo

    My dash kit was in stock at a reasonable price. Thanks!

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  • 10/10 Review by: Verified customer

    I wish the website was a little more mobile friendly but so far so good

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  • 10/10 Review by: mrbubbles

    Crutchfield is a knowledgable site, if I'm looking for information on a product I often go to their site

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  • 10/10 Review by: AtomZadra

    I am usually a Amazon shopper, I assume Amazon always has the best pricing. I've been a fan of crutchfield since I was 16, now 32. I was very surprised when I saw the sale pricing and discounted for installation gear. It turned out crutchfield...

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  • 10/10 Review by: Moejoe

    Easy to use. Lots of info for each product didn't have to search all over or go to manufacture websites for the info.

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  • 10/10 Review by: JP

    Always enjoy my shopping experience with you guys.

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  • 10/10 Review by: Woop

    Woop Woop

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  • 10/10 Review by: Beast

    Crutch field is awesome!

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  • 8/10 Review by: Chris

    Always come here

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  • 9/10 Review by: Scott

    I would like to say that the overall experience was great, but allow for shipment days to count Saturdays as well would great. Also the shipping prices seem a little steep, but I don't know if there is other determining factors beside the weight.

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    I was pleased with the products I received, but the stereo installation kit needed to be modified. I understand that the kit was free, and that is why I was okay with doing it. Other than that hiccup, I am pleased with the stereo I purchased.

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